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Course/Product Description
Title:

Injured Workers, Non-Cooperation, And Return To Work Motivation

SKU:WC-1023167
Date / Time: Recorded
Format: Webinar
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Description:

If you have struggled with return-to-work non-cooperation in the workplace, then you know that defining and addressing non-cooperation in workers' compensation claims can be challenging.

This webinar offers insight into making a positive impact on return-to-work motivation. We will share successful approaches to addressing this in a real-life context to help understand and affect the issue of non-cooperation in return-to-work situations.

AGENDA

What Does Non-Cooperation Mean?

  • Failure to Keep Scheduled Appointments or Evaluations
  • Engaging in Unsanitary/Harmful Actions That Jeopardize or Slow Recovery
  • Not Accepting Medical and/or Surgical Treatment
Non-Cooperation and Adversarial Relationships
  • Each Workers' Compensation Claim Includes: Worker, Family, Doctors, Insurers, etc.
  • What Workers Describe: Adversarial Experiences, Powerlessness, etc.
Where Adversarial Relationships Begin
  • The Claim Process: Claim Managers, Independent Medical Examinations (IME), Doctor Appointments, etc.
  • Lack of Knowledge of Process, Rights and Responsibilities
  • Case Study
Communication Strategies
  • "Simple Rule" Based Communication
  • "Knowledge Brokering"
  • Case Study
VRC Cultural Competency and Implications on Cooperation
  • Strategies to Improve Return to Work (RTW) Outcomes - Language, Culture Framework Impact Cooperation
  • Case Study
Vocational Outcomes When Non-Cooperation Is an Issue
  • Assessment of Employability Status at Closure, Addressing Compliance Issues
  • VRC Responsibilities When Closing Vocational Services in These Cases
Importance of Open Lines of Communication Among Stakeholders to:
  • Give the Worker the Best Opportunity to Become Compliant
  • To Make Sure to Stick to Code When Applicable
About The Presenters

Cloie B. Johnson, M.Ed., CCM, ABVE-D
  • Vocational rehabilitation counselor and case manager with OSC Vocational Systems, Inc. in Bothell, Washington
  • Has been practicing in the rehabilitation field since 1987 providing consultation, opinion and vocational expert testimony in workers' compensation, personal injury and employment discrimination cases
  • Has particular expertise in providing earning capacity assessments and preparing life care plans and medical bill reviews in injury cases involving the complicated constellation and interplay of physical, mental and emotional impairment
John R. Cary, M.A., CRC, CDMS
  • Vocational rehabilitation counselor with OSC Vocational Systems, Inc. in Burien, Washington
  • Practicing in the field of rehabilitation since 2005, he has specialized in working with persons with acquired disabilities of multiple morbidities who are non-English speaking and face complex socioeconomic factors, in both rural and urban labor markets
  • Speaking and workshop/webinar topics include: Professional Burnout/Empathy Fatigue; Cumulative Stress & Trauma in Vocational Rehabilitation Providers; PTSD in Injured Workers; The Impact of Non-Cooperation/Compliance on Rehabilitation Services; and Labor Market Survey/Research
  • Possesses high academic and professional credentials reflective of his advanced level of specialized knowledge in the field of rehabilitation
  • M.A. degree, rehabilitation counseling, Western Washington University; Western Washington University’s Outstanding Graduate Student in Rehabilitation Counseling, 2014; and CDMS and CRC designations; B.A. degree, political economics, The Evergreen State College
Jamie Gamez, M.A., CRC, CDMS
  • Has been practicing as a vocational rehabilitation counselor at OSC Vocational Systems, Inc. in Seattle since 2010, providing services to labor and industries workers' compensation cases and in personal injury cases
  • Registered vocational expert with the Social Security Administration
  • Presented on the topics such as Labor Market Survey/Research and published in the Journal of Life Care Planning
  • Holds credentials as a Certified Rehabilitation Counselor and Certified Disability Management Specialist
  • Bilingual in Spanish/English
  • Specializes in the arenas of vocational assessment, rehabilitation plan development and personal injury cases


Cannot Attend The Live Presentation?

This presentation is also available in a recorded format, in CD version, as shown in the pricing options below.

About Webcasts / Audio Conferences / Podcasts:

Webcasts, audio conferences, and podcasts are presentations that you attend via the Internet, phone, or mobile device at a specified date and time for "live" versions, or at your convenience for "recorded" and "On-Demand" versions.

The live versions are interactive, meaning that participants can ask questions in real time, plus are a very cost-effective form of training because 1) you receive fast, convenient learning without any out-of-office time; 2) you can invite as many colleagues as you'd like to listen in on a single phone line; 3) you incur no travel expenses; and 4) you and your colleagues are back at work immediately after the session ends!

And though with recorded versions you do lose the ability to ask questions, you gain the ability to hear the presentation numerous times and to share it with others in your office.

Handout materials and the phone number for live presentations are made available to you prior to the event via email from the presenter and from the "MyAccount" link on the menu bar. Copies of the presentations are included with recorded versions.

About The Provider: Lorman Education Services has provided educational seminars and online training for professionals since 1987.

Since then, we've kept thousands of professionals in the United States and internationally current on the most pressing topics in a rapidly changing marketplace of ideas. Like you, we understand the need for concise, accurate information.

That understanding underlies each Lorman course, presenting the latest information on the laws and regulations critical to your organization's successful daily operations.

Moreover, each course receives our painstaking attention to be certain both the faculty and participants receive the individual attention necessary to achieve maximum benefit from the materials.
More Info: Contact Us For More Information
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